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Return Policy

The Carla Shoes Online Shop wishes to guarantee maximum satisfaction in terms of purchasing experience and quality. If for any reason you are not satisfied, please return the item to us within 14 days of delivery.

We will accept the return of items in unused condition, with original tags attached and all other components included. It takes 5-7 business days to process your return. Credit for all eligible items will be refunded back to the original form of payment.